PRIVACY POLICY - INNERVOX
Effective Date: December 2024
Last Updated: December 2024
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Welcome to Innervox (“we,” “our,” or “us”). We are committed to protecting your privacy and ensuring you have a positive experience while using our mobile application (“the Application” or “the Service”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Application.
By using Innervox, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, please do not use the Application.
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## 1. INTRODUCTION
Welcome to Innervox (“we,” “our,” or “us”). We are committed to protecting your privacy and ensuring you have a positive experience while using our mobile application (“the Application” or “the Service”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Application.
By using Innervox, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, please do not use the Application.
## 2. INFORMATION WE COLLECT
### 2.1. Information You Provide to Us
- Account Information: Name, Email Address, Authentication Credentials (from third-party services)
- User Content: Voice Recordings, Text Notes, Transcribed Content, Metadata
### 2.2. Information Automatically Collected
- Device Information: Model, OS, device identifiers, app version
- Usage Information: Features used, performance data, analytics
- Technical Information: IP, network information, logs
### 2.3. Information from Third-Party Services
- Apple Sign In and similar authentication providers
## 3. HOW WE USE YOUR INFORMATION
- Service Provision: Providing and improving core functionality
- Account Management: User authentication & subscription management
- Service Improvement: Analytics and performance tracking
- Communication: Customer support, updates, promotional messages
- Legal Compliance: Regulatory obligations, fraud prevention
## 4. HOW WE SHARE YOUR INFORMATION
- With service providers (Firebase, OpenAI, RevenueCat, Apple) as detailed above
- For legal, security, or business transfer purposes
- Only with your explicit consent otherwise
## 5. DATA STORAGE AND SECURITY
- Local and cloud storage (Firebase)
- Encryption for data in transit
- Retention based on account activity/deletion
## 6. YOUR RIGHTS AND CHOICES
- Access, correction, deletion, portability (with region-specific rights for Europe and California)
- Opt-out of analytics, notifications, and marketing
## 7. CHILDREN’S PRIVACY
- No knowingly collected data for under 13; parental permission required if under 18
## 8. INTERNATIONAL DATA TRANSFERS
- Safeguards for cross-border transfers are in place.
## 9. THIRD-PARTY SERVICES AND LINKS
- Not responsible for external privacy practices. Links: Apple, Google, OpenAI, RevenueCat
## 10. COOKIES AND TRACKING TECHNOLOGIES
- No advertising/cross-site tracking. Local storage and anonymized analytics only.
## 11. DO NOT TRACK SIGNALS
- No cross-site tracking; “Do Not Track” browser settings not supported
## 12. CHANGES TO THIS PRIVACY POLICY
- Notification on updates via the Application and email if provided.
## 13. DATA CONTROLLER INFORMATION
**Innervox**
Email: support@innervox.app
Website: https://innervox.app
## 14. CONTACT US
Questions or requests: support@innervox.app / https://innervox.app
## 15. SPECIFIC INFORMATION ABOUT DATA PROCESSING
- Voice Recordings: transcribed and processed on-device or Apple’s server; AI analysis via OpenAI
- AI Processing: for content classification; not used to train OpenAI models
- Analytics: anonymized, for improvement only
- Subscription: RevenueCat and Apple handle in-app purchases
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Last Updated: December 2024
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